Vehilink Privacy Policy

This version was updated on March 13, 2024

Effective date: March 13, 2024

Introduction:

Dear Vehilink user: This privacy policy is issued by you and the Vehilink platform service provider, China Vehicle Import and Export Co., Ltd. (hereinafter referred to as "China Vehicle Import and Export Co., Ltd.")VehilinkorPlatform）Mutual compliance. Vehilink places great emphasis on user privacy and personal information protection, and will do its utmost to ensure the security and reliability of your personal information. Therefore, the platform has developed a "Vehilink Privacy Policy" that covers how to collect, store, use, share, and protect user personal information (hereinafter referred to as "Vehilink Privacy Policy")This policyorThis Privacy Policy）.Please carefully read all the terms of this privacy policy (especially the content displayed in bold), confirm that you have fully understood the platform's rules for processing your personal information, and make the appropriate choices you think. If you have any questions during the reading process, you can contact the platform through the methods listed in "How to contact the platform" in this privacy policy. If you do not agree to any terms of this policy, you should immediately stop accessing or using the Vehilink platform.

Part 1 Definition

1. Vehilink platform:Refers to the Vehilink client.

2. Vehilink platform service provider:It refers to China Vehicle Import and Export Co., Ltd., the Internet information and software service provider of the Vehilink platform (the contact address is 20/F, Building C, General Times Center, No. 1 Yard, Xiying Street, Fengtai District, Beijing).

3. Personal information:Refers to various information recorded electronically or otherwise related to identified or identifiable natural persons, excluding information processed anonymously.The personal information involved in this privacy policy includes but is not limited to:Basic information (phone number); Network identity identification information (IP address);Personal browsing information (including browsing pages, browsing time, etc.), ID number;Personal commonly used device information (including device model, device MAC address, operating system version, software list unique device identification code (such as IMEI/AndroidID/IDFA/OPENUDID/GUID/BSSID/SSID/ICCID, SIM card IMSI, etc.).

4. Personal sensitive information: refers to personal information that, once leaked or illegally used, can easily harm the personal dignity or personal and property safety of natural persons, including identity card numbers, personal biometric information, bank accounts, transaction information, and other property information, trajectory, and under the age of 14 (including) Personal information such as children's information (the platform will prominently mark specific sensitive personal information in bold in this privacy policy). The personal sensitive information involved in this privacy policy includes: personal browsing information (including browsing pages, browsing time, etc.).

5. Personal information deletion:The act of removing personal information from systems involved in implementing daily business functions, keeping it in a state that is not retrievable or accessible.

The second part of this policy will help you understand the following content:

1. How the platform collects and uses your personal information

2. How platforms use cookies and similar technologies

3. How the platform entrusts, shares, transfers, and publicly discloses your personal information

4. How platforms store your personal information

5. How platforms protect your personal information

6. How do you manage personal information

7. How platforms handle personal information of minors

8. How to update this policy

9. How to contact the platform

1、 How the platform collects and uses your personal information

In order to provide you with Vehilink services, maintain the normal operation of Vehilink services, improve and optimize the platform's service experience, and ensure the security of your account, the platform will follow the principles of "legality, legitimacy, and necessity". For the following purposes and methods of this policy, the platform will collect information that you actively provide, authorize to provide, and generate based on your use of Vehilink services when registering and using Vehilink services. Regarding the types of sensitive personal information collected by the platform, please refer to the following textBoldDisplayed content:

（1） Help you become a registered user of the platform's Vehilink

1. You first need to register a Vehilink account to become a Vehilink user. When you register, you need to provide your phone number to the platform, and the platform will verify your identity by sending a SMS verification code. After successful registration, you can browse some vehicle source information.

2. You can further undergo company certification to obtain more platform features/services. You need to select the corresponding options based on the user type, provide corresponding information according to different types, pass system audits, and complete company authentication

(1) If you are a supplier, you should provide a scanned copy of the company's business license, supplementary information on the unified social credit code, company name (both in Chinese and English), and address;

(2) If you are a purchaser, you should provide a scanned copy of the company's business license and supplement the company name and address.

（2） Collect information during the use of Vehilink services

1. Ensure account, system, and transaction security, optimize information display

(1) In order to ensure the security of your account and system, more accurately prevent phishing website fraud, and investigate security risks, the platform needs to obtain your IP address, login device identification, login device App version, login device brand, login device model, login device operating system version, login device creation timeBrowsing information (including page browsing, page browsing time, IP address requested during page browsing, total number of views).The platform may also record some links that the platform deems risky（URL）. If you refuse to provide the aforementioned information to the platform, the platform will not be able to provide you with secure services.

(2) In order to quickly locate your information/needs and provide you with the best way to display information, the platform may collect device information for the products and/or services you use on the platform (including login device identification, login device App version, login device brand, login device model, login device operating system version, login device creation time). The platform will also use your personal information in order to continuously improve and optimize the above functions.

(3) You can also search to accurately find the goods or services you need. The platform will retain your search content to facilitate your repeated input or display products associated with your search content.

(4)Please note that individual device information, service log information, and keyword information are information that cannot identify a specific natural person's identity.If the platform combines this type of non personal information with other information to identify a specific natural person's identity, or uses it in combination with personal information, during the combined use period, this type of non personal information will be considered personal information. Unless otherwise authorized or required by laws and regulations, the platform will be used after obtaining your authorization.

2. Release information

(1) When you use the Vehilink platform to publish new vehicle source information, you need to provide the platform with vehicle information (including vehicle model, quotation, color), vehicle supplementary details (including vehicle pictures and descriptions).

(2) When you use the Vehilink platform to publish vehicle purchase information, the information you need to provide to the platform includes the vehicle model, exterior and interior design, sales region, number of purchased vehicles, and the validity period of the vehicle search information (1 day/3 days/7 days can be selected) and remarks.

(3) When you use the Vehilink platform to provide quotation information for vehicles, you need to ensure the authenticity of the quotation.

(4) When you initiate a transaction using the Vehilink platform, you must provide relevant transaction information, including transaction currency, transaction method, deposit amount, delivery location, total transaction amount, vehicle information including model, color, unit price, quantity, and note information, to form an order, and update the order status by uploading vouchers. When you use the Vehilink platform to view orders, you will receive your profile picture, nickname, and phone number.

3. Customer service function

You can contact the platform by making phone calls or sending messages through the app. When you contact the customer service of the platform, in order to ensure the security of your account and system,The platform requires you to provide necessary personal information to verify your identity.For the convenience of contacting you, helping you solve problems as soon as possible, or recording the solutions and results of related issues, the platform may save themYour communication, communication/call records, and related content with the platform (including account information, other information you provide to prove relevant facts, or contact information you leave).If you provide inquiries, complaints, or suggestions for specific vehicles/users, the platform will use yourAccount information, the information you posted.In order to provide reasonable services and improve service quality, the platform may use the relevant information you provided when contacting customer service.

4. Translation function

When you use the translation function, the platform will read your corresponding information and process it.

5. You can choose whether to authorize the platform to collect and use your personal information

(1) To make it more convenient for you to post messages and improve your user experience, the platform may collect and use your personal information in the following additional features. If you do not provide these personal information, you can still publish the information, but you may not be able to use these additional features. These additional features include:

a. Additional features based on cameras:You can use this additional feature to complete video shooting, taking photos, scanning QR codes, and facial recognition feature authentication. In the future, platforms may apply facial recognition technology to more scenarios, but at that time, the platform will confirm with you again whether you are willing to use your facial information to achieve these additional functions. You can enable or disable this permission through "My" - "Settings" - "System Permission Management" - "Allow Vehilink to access the camera".

b. Additional features based on image uploading:You can upload your pictures on Vehilink to achieve the function of taking photos/uploading and publishing. The pictures you upload will make your information more vivid and specific, thus receiving better communication effects. You can enable or disable this permission through "My" - "Settings" - "System Permission Management" - "Allow Vehilink to access the album".

c. Additional features based on microphone:You can upload your video on Vehilink to achieve the publishing function. During the video recording process, your microphone information will be used. You can also use Vehilink for voice sending and voice calls, which will use your microphone information. You can enable or disable this permission through "My" - "Settings" - "System Permission Management" - "Allow Vehilink to access the microphone".

(2) The above additional functions may require you to enable access to your camera (camera), album (picture library), and microphone from the platform on your device, in order to collect and use the information involved in these functions.You can check the enabled status of the above permissions item by item in your device settings or in the "My" - "Settings" - "System Permission Management" app, and decide to enable or disable these permissions at any time (the platform will guide you to complete the settings in your device system). Please note that by enabling these permissions, you authorize the platform to collect and use this personal information to achieve the above functions. By closing these permissions, you cancel these authorizations, and the platform will no longer continue to collect and use your personal information, nor will it be able to provide you with the functions corresponding to these authorizations. Your decision to close permissions will not affect the processing of personal information based on your authorization.

（3） Other rules for collecting and using personal information

1. You are fully aware that in the following situations, the platform does not need to obtain your authorization and consent to collect and use personal information:

(1) Necessary for fulfilling legal obligations;

(2) Necessary for responding to sudden public health emergencies or in emergency situations to protect the life, health, and property safety of natural persons;

(3) Implementing news reporting, public opinion supervision, and other behaviors for the public interest, and processing personal information within a reasonable range;

(4) Handle personal information that is publicly available or has already been legally disclosed within a reasonable range in accordance with the provisions of this Law;

(5) Other circumstances stipulated by laws and administrative regulations.

2. The platform will use the collected personal information in accordance with the provisions of this policy and to achieve the platform's product and/or service functions.

(1) After collecting your personal information, the platform will use technical means to de identify your personal information. The de identified information will not be able to identify specific natural persons without the use of additional information. Please understand and agree that, in cases where specific natural persons cannot be identified, the platform has the right to use deidentified information, analyze and commercialize such information.

(2) Please note that all personal information provided by you when using the platform's products and/or services will continue to be authorized for use by the platform during your use of the platform's products and/or services, unless you make a deletion request to the platform or refuse collection through system settings. When you cancel your account, the platform will stop using and delete your personal information.

(3) The platform will conduct statistics on the usage of its products and/or services, and may share this statistical information with the public or third parties to display the overall usage trend of the platform's products and/or services. But these statistics do not include any identification information for you.

(4) The platform's database will use methods such as content replacement and anonymous processing to desensitize your personal information when displaying it, in order to protect your information security.

(5) When the platform intends to use your personal information for other purposes not specified in this policy, or when information collected for specific purposes is used for other purposes, it will seek your consent in advance by making a check mark on your own initiative.

(6) You should ensure that the personal information you submit (such as account name, profile picture, etc.) is accurate and legal, and must not contain illegal, pornographic, violent, or contrary to public order and good customs, and must not harm the legitimate interests of others. If the personal information you provide contains the above-mentioned illegal and irregular situations, the platform will take measures such as not registering, not changing, or stopping use based on the results of legal and compliance verification.

(7) If the information you provide contains personal information of other individuals, you need to ensure that you have obtained legal authorization before providing this personal information to the platform.

2、 How platforms use cookies and similar technologies

（1） Cookies

To ensure the normal operation of the website, the platform will store small data files called cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store data such as your preferences or items in your shopping basket.

2. The platform will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your preferences. For more details, please refer to AboutCookies. org. You can clear all cookies saved on your computer, and most web browsers have a feature to block cookies. But if you do so, you will need to personally change user settings every time you visit the platform's website, and the corresponding information you have previously recorded will also be deleted, which may have a certain impact on the security of the services you need.

（2） Client beacons and pixel labels

In addition to cookies, the platform will also use other similar technologies such as website beacons and pixel labels on the website. For example, the email sent to you by the platform may contain a click URL that links to the content on the platform's website. If you click on the link, the platform will track this click to help the platform understand your product or service preferences and improve customer service. A website beacon is usually a transparent image embedded in a website or email. With the help of pixel tags in emails, the platform can determine whether emails have been opened. If you do not want your activities to be tracked in this way, you can unsubscribe from the platform's mailing list at any time.

（3） Do Not Track

Many web browsers have the Do Not Track feature, which allows you to post Do Not Track requests to websites. At present, the major Internet standards organizations have not established relevant policies to specify how websites should respond to such requests. But if your browser has enabled Do Not Track, then all websites on the platform will respect your choice.

（4） The use of Network Beacon and similar technologies

In addition to cookies, the platform will also use similar technologies such as Web Beacon on the website. The website of a platform often contains electronic images (referred to as "single pixel" GIF files or "network beans"). The ways in which the platform uses network beacons are: by using network beacons on the client side, calculating the number of user visits, and identifying registered CARMU users through access cookies. Through the obtained cookie information, we provide personalized services for you.

（5） Self start and associated start instructions

1. To ensure that this application can receive information pushed by clients normally when it is turned off or running in the background, this application must use the (self start) ability. There will be a certain frequency of broadcasting to wake up the application's self start or associated startup behavior through the system, which is necessary for implementing functions and services.

2. When you open a content push message, with your explicit consent, it will redirect you to open the relevant content. Without your consent, there will be no self start or associated start.

3. When you open the downloaded files within this app, it will be associated with launching a third-party app.

3、 How the platform entrusts, shares, transfers, and publicly discloses your personal information

（1） Entrusted processing

For the purposes stated in this policy, the platform may entrust third parties to process your personal information. Such third parties have a confidentiality obligation towards your personal information and may only use it for the purposes described in this policy. The platform will require third parties to strictly comply with the platform's measures and requirements regarding personal information and privacy protection, including but not limited to processing personal information in accordance with relevant service agreements between third parties and the platform.

（2） Sharing

The platform will only share your personal information with third parties in the following situations:

To achieve the core functions of the platform's products or services or provide the services you need, share your personal information.

2. Share your personal information with your prior consent or authorization.

3. Share your personal information in accordance with laws and regulations or administrative or judicial requirements.

You can click to view the specific situation of the platform sharing personal information with third parties"Vehilink List of Third-Party Shared Personal Information".

（3） Transfer

The platform will not transfer your personal information to any company, organization, or individual. However, in the event of a merger or acquisition involving the transfer of personal information, the platform will require new companies, organizations, and individuals who hold your personal information to continue to be bound by this privacy policy. Otherwise, the platform will require the company, organization, or individual to seek your authorization and consent again. Before transferring your personal information, the platform will send you appropriate notifications, informing you of the recipient's name or contact information, and ensuring that your personal information is protected in accordance with this privacy policy.

（4） Public disclosure

The platform will only publicly disclose your personal information under the following circumstances:

After obtaining your explicit consent.

2. Legal disclosure: In cases where relevant laws and regulations, legal procedures, or mandatory requirements from government regulatory authorities require, the platform may publicly disclose your personal information. When the platform receives a request to disclose the above information, it will require it to provide corresponding legal documents, such as subpoenas or investigation letters. The platform firmly believes that the information requested from the platform should be kept as transparent as possible within the legal limits. The platform has carefully reviewed all requests to ensure that they have legal basis and are limited to data that law enforcement agencies have legitimate rights to obtain for specific investigation purposes.

3. In response to sudden public health emergencies or to protect your or the public's personal and property safety from infringement, it is necessary to disclose your personal information. The platform will disclose your personal information within the scope permitted by applicable laws and regulations.

4、 How platforms store your personal information

1. Unless there are mandatory retention periods required by applicable laws and regulations, the platform only retains your personal information for the period necessary to achieve the purposes stated in this privacy policy. The platform has set different storage periods for different types of personal information based on business needs and applicable laws and regulations. After the storage period expires, the platform will delete or anonymize the relevant personal information.

2. After you successfully apply to cancel your Vehilink account, the platform will complete the account cancellation review within 48 hours of your application. After the review is approved, the platform will delete or anonymize your personal information.

3. If the platform terminates its service or operation, it will notify you at least thirty days in advance and delete or anonymize your personal information after the termination of service or operation.

4. Unless expressly authorized by you, any personal information lawfully collected by the platform within the territory of the People's Republic of China regarding you will be kept within the territory of the People's Republic of China.

5、 How platforms protect your personal information

（1） The technology and measures of the platform to protect your personal information

The platform attaches great importance to personal information security and takes all reasonable and feasible measures to protect your personal information:

1. Data security technology measures

The platform will adopt security measures that comply with industry standards, including establishing reasonable institutional norms and security technologies to prevent unauthorized access, use, modification, damage or loss of your personal information. For example, adopting encryption technology and preventing crawling techniques through interception to ensure the security of user data during transmission and storage.

2. Other security measures taken by the platform to protect personal information

(1) Vehilink provides comprehensive security control over data through information contact confidentiality agreements, monitoring, and auditing mechanisms. The platform will also hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.

(2) The platform only allows employees and partners of Vehilink and related parties who need to know relevant information to access personal information, and strict access control and monitoring mechanisms have been set up for this purpose. The platform also requires all personnel who may have access to your personal information to fulfill corresponding confidentiality obligations. If these obligations are not fulfilled, legal responsibility may be pursued or the partnership with Vehilink may be terminated.

(3) The platform will take all reasonable and feasible measures to ensure that unrelated personal information is not collected. The platform will only retain your personal information for the period necessary to achieve the objectives stated in this policy, unless an extension of the retention period is required or permitted by law.

3. Handling of security incidents

(1) When conducting online vehicle transactions through the client, it is inevitable for you to disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information properly and only provide it to others when necessary.

(2) The platform will do its best to ensure the security of any information you send to it, but due to technological limitations and various possible malicious means, even if we do our best to strengthen security measures, it is impossible to always ensure 100% security of the information.

(3) In the event of an unfortunate personal information security incident, the platform will promptly inform you in accordance with legal requirements, including the basic situation and possible impact of the security incident, the measures taken or to be taken by the platform, suggestions for you to independently prevent and reduce risks, and remedial measures for you. The platform will promptly inform you of the relevant situation of the event through email, letter, phone, push notifications, and other means. When it is difficult to inform the personal information subject one by one, the platform will take reasonable and effective measures to publish announcements. At the same time, the platform will also proactively report the handling of personal information security incidents in accordance with regulatory requirements.

(4) If you have any questions about the platform's personal information protection, you can contact the platform through the contact information provided in this policy. If you find that your personal information has been leaked, especially your account and password, you can contact the platform through the contact information provided in this policy, so that the platform can take corresponding measures.

6、 How do you manage personal information

（1） Access, update, and copy your personal information

You have the right to access or update your personal information. You can access or update it yourself through the following methods:

1. Personal profile information: If you wish to access or edit the personal profile information in your account, you can access or edit your account's personal profile information by clicking on theMy" - "Personal Information" - Perform Operations;

2. If you are unable to access and update this personal information through the above methods, you can access it through this privacy policyHow to contact the platformContact the platform through the methods provided in, and have the relevant staff guide you through the operation.

（2） Delete your personal information

1. In the following situations, you can request the platform to delete personal information through the methods listed in "How to contact the platform" in this privacy policy:

1) If the platform's handling of personal information violates laws and regulations.

2) If the platform collects and uses your personal information without your consent.

3) If the platform's handling of personal information violates the agreement with you.

4) If you no longer use the platform's products or services, or if you cancel your account.

5) If the platform no longer provides you with products or services.

6) If your personal information retention period expires.

7) If the processing purpose of the platform has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose.

8) Other circumstances stipulated by laws and administrative regulations.

2. If the platform decides to respond to your deletion request, it will also notify the entities that have obtained your personal information from the platform, requesting them to delete it in a timely manner, unless otherwise provided by laws and regulations, or if these entities have obtained your independent authorization. After you request the platform to delete information, the platform may not immediately delete the corresponding information from the backup system, but will delete this information during backup updates.

（3） Change the scope of your authorized consent

1. Each business function requires some basic personal information to be completed (see Part 2 of this policy "1. How the platform collects and uses your personal information"). For the collection and use of additional personal information, you may grant or revoke your authorization at any time.

2. You can disable the corresponding device permissions (including cameras, microphones, and photos) and withdraw your consent to the platform's access to your personal information through the settings function of your mobile device or app.

3. You can change the scope of your authorized platform's collection of personal information or revoke your authorization by requesting the platform to delete information, disable device functions, change settings in the Vehilink client, or cancel your account. In addition, you can also request the withdrawal of your consent to the platform's processing of your personal information through the methods outlined in the "How to Contact the Platform" section of this privacy policy.

4. Please understand that each business function requires some basic personal information to be completed. When you withdraw your consent or authorization, the platform cannot continue to provide you with the services corresponding to the withdrawal of consent or authorization, and will no longer process your corresponding personal information. But your decision to withdraw your consent or authorization will not affect the personal information processing previously carried out based on your authorization. After you withdraw your consent, the platform will no longer process the corresponding personal information.

（4） Account cancellation

You can cancel your registered account at any time through this privacy policyHow to contact the platformThe method described in requires the platform to cancel your account.

（5） Constrained Information System Automatic Decision Making

If you do not want to receive platform messages when using the platform's products or services, you can cancel at any time by clicking "My" - "Privacy Settings" - "Message Notification" - Close. If you are unable to turn off platform message notifications through the above methods, you can contact the platform through the methods listed in "How to contact the platform" in this privacy policy.

（6） Restrict or refuse processing

If you wish to restrict or refuse the platform's processing of your personal information, you can contact the platform through the methods listed in "How to contact the platform" in this privacy policy. It should be noted that when you restrict or refuse the platform to process your relevant personal information, you may not be able to use some or all of the services provided by the platform normally.

（7） Request for Explanation

If you wish to receive an explanation of this privacy policy from the platform, you can also contact the platform through the methods listed in "How to Contact the Platform" of this privacy policy.

（8） In response to your above request

To ensure security, you may need to provide a written request or other means to prove your identity. The platform may first require you to verify your identity before processing your request. For your reasonable requests, the platform generally does not charge any fees, but for requests that are repeated multiple times or exceed reasonable limits, the platform will charge a certain cost fee depending on the situation.

2. For requests that are unreasonably repetitive, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are highly impractical (such as involving information stored on backup tapes), the platform may reject them.

3. In the following situations, the platform will not be able to respond to your request:

1) Related to the platform's fulfillment of legal and regulatory obligations.

2) Directly related to national security and national defense security.

3) Directly related to public safety, public health, and major public interests.

4) Directly related to criminal investigation, prosecution, trial, and enforcement of judgments.

5) The platform has sufficient evidence to indicate that you have subjective malice or abuse of rights.

6) For the purpose of safeguarding your or other individuals' significant legitimate rights and interests such as life and property, but it is difficult to obtain my authorized consent.

7) Responding to your request will result in serious harm to the legitimate rights and interests of you or other individuals or organizations.

8) Involving trade secrets.

7、 How platforms handle personal information of minors

Generally speaking, platforms do not provide services to minors under the age of 14, nor do they actively collect and process personal information of minors under the age of 14. Minors are advised not to register an account or send personal information such as their name, phone number, email address, etc. to the platform. However, due to technical reasons, in some cases, the platform cannot recognize the age of the user. If you believe that the platform may improperly hold information from or about minors, please contact the platform through the methods listed in "How to Contact the Platform" in this privacy policy.

8、 How to update this policy

（1） To provide you with better services and with the development of Vehilink's business, this privacy policy will also be updated accordingly. The platform will issue updated versions on the Vehilink website and client, and notify you of relevant content updates through website announcements or other appropriate means before they take effect. Please also visit Vehilink to stay up-to-date with the latest privacy policies. If you continue to use the relevant services after this policy update takes effect, it means that you have fully read, understood, and accepted the updated policy and are willing to be bound by the updated policy.

（2） For significant changes, the platform will also provide more significant notifications (including but not limited to special prompts on browsing pages to explain the specific changes in privacy policies).

The significant changes referred to in this policy include but are not limited to:

1. The service model of the platform has undergone significant changes. Such as the purpose of processing personal information, the type of personal information being processed, and the way personal information is used.

2. The platform has undergone significant changes in ownership structure, organizational structure, and other aspects. Changes in ownership caused by business adjustments, bankruptcy mergers and acquisitions, etc.

3. The main objects of personal information sharing, transfer, or public disclosure have changed.

4. Your right to participate in personal information processing and the way you exercise it have undergone significant changes.

When there are changes in the responsible department, contact information, and complaint channels for handling personal information security on the platform.

When the personal information security impact assessment report indicates a high risk.

（3） The platform will also archive the old version of this policy. If you need to consult, you can contact the platform through the methods listed in "How to contact the platform" in this privacy policy.

9、 How to contact the platform

（1） If you have any questions, opinions or suggestions regarding this policy or your personal information, please send an email to kefu@vehilink.cn Call the platform's 010-81163587 customer service hotline, contact online customer service, and reach the location of the APP owner (20th floor, Building C, General Era Center, No.1 Xiying Street, Fengtai District, Beijing) to contact the platform.

（2） The platform has established a dedicated department (or person in charge of personal information protection) for personal information protection. You can send an email to kefu@vehilink.cn The way to contact them.

（3） Generally, the platform will reply within fifteen working days after verifying your identity. If you are not satisfied with the platform's response, especially if the platform's personal information processing behavior damages your legitimate rights and interests, you can also file a complaint or report to regulatory authorities such as Cyberspace, Telecommunications, Public Security, and Industry and Commerce.

The platform would like to remind you again that the terms highlighted in bold in this privacy policy should be carefully read. Before clicking to agree to this privacy policy, please confirm again that you are aware of and fully understand all the contents of this privacy policy.